Simulanis return policy
If you're dissatisfied with any Simulanis software product you purchased from simulanis.com, you may contact us within 30 days of your purchase for a refund. We cannot issue a refund if you contact us more than 30 days after your purchase date, unless it was a fraudulent transaction.
To request a refund, use the information provided in the confirmation email you received after you made your purchase.
They will get back to you within 24 hours.
- Only software purchased via simulanis.com is eligible for a refund, and only if you contact us within 30 days of your purchase.
- If we issue a refund, it should appear on your credit card statement within 3-5 business days. Upon receipt, you must uninstall any software for which you no longer possess a valid license. We reserve the right to disable any product keys and/or serial numbers issued to you for the refunded products
Other software issues:
If you have questions about using your software, please contact the Support team directly Here.